Skills I possess
- Existing Certifications - Multiple Specialized Certifications with Dell, HP, and Sony
- Critical Thinking - Using Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Speaking - Talking to others to convey information effectively
- Reading Comprehension - Understanding written documents and effectively translate them to complete a project
- Customer Service - Knowledge of principles and processes for providing customer and personal services. This includes cusomter needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
Future Skills
- Bachelor of Science in Information Technology - Continue my education and obtain a degree
- Continuing Education - Continue staying up to date with current technology trends and maintain certifications as needed in my areas of study
- Further Education - Continue my education so that I possibly may be able to teach others